Privacy Policy

Total Remodeling and Repair, LLC: Privacy Policy

1 – Information We Collect We collect information from you when you fill out a form on our website requesting us to contact you. When requesting information on our site, you may be asked to provide your name, email address, phone number, comments, and other details. You may also visit our website anonymously. If you call us using a phone number listed on our website, we may collect information related to the call.

2 – How We Use Your Information The information we collect may be used for the following purposes:

To Provide Services: If you submit a form (e.g., "Contact Me" or “Learn More”), we use the information to contact you regarding your interest in our services.
To Respond via Email: We may use the email address you provide to respond to your questions, requests, or service inquiries. This email address may also be used to send updates, reminders, or follow-up communication. Instructions to unsubscribe from email communications are provided at the bottom of every email.
To Return Your Calls: We may call you in response to your inquiry or your attempt to contact us.
For Marketing Purposes: We may use the information you provide to contact you about our services and promotions, and to improve or develop new features for our services.

3 – Use of Cookies We use third-party services to track website activity, which may store “cookies” on your computer when you visit our site. Cookies enable the recognition of your device on subsequent visits and may collect information such as your IP address, visit time, and the pages you access. This information helps us analyze website usage and improve our services. You can configure your browser to notify you when cookies are being used or to refuse cookies altogether.

4 – Use of Google Analytics Our website utilizes Google Analytics to analyze user behavior and improve website functionality. Google Analytics uses cookies to collect information about website usage. This data, including IP addresses, is processed by Google and stored on servers in the United States. Google may transfer this data to third parties if required by law or if third parties process data on Google's behalf. You can opt out of Google Analytics tracking by adjusting your browser’s cookie settings or using Google’s opt-out tools.

5 – Online Advertising Services We may use Google AdWords, Bing Ads, Facebook Ads, and other third-party advertising services to display ads on external websites. These services may use cookies to display ads to users based on their past interactions with our website. Visitors can control how Google advertises to them via the Google Ad Preferences page and can opt-out of interest-based advertising entirely through browser settings or ad preference tools. Facebook users can manage their ad preferences through Facebook’s settings page.

6 – Call Tracking Our website may use call tracking numbers for advertising purposes. Calls made to numbers displayed on our website or in advertisements may be tracked using caller ID information and ad-related details, such as the keyword used to find the ad. To limit the information shared, users can block caller ID before calling or use our website’s email request form.

7 – Disclosure of Information We do not sell or share your information with external parties outside of our web, sales, and marketing teams, or other business units necessary to respond to your inquiry or request. Your information may be shared internally to ensure we provide the services you request.

8 – Privacy Statement We respect the confidentiality of your personal information. Your data will not be sold or shared with third parties outside of our organization’s internal operations. Please do not submit sensitive information, such as Social Security numbers, credit card details, or bank account information, as our site is not hosted on a secure server.

9 – Disclaimer of Liability We are not responsible for errors, outdated information, or inaccuracies that may appear on our website. We also disclaim liability for any consequential or special damages, including data loss, that may result from the use or inability to use our website.

10 – Linked Sites Disclaimer We do not review or endorse the content of third-party websites linked from our website. We are not responsible for any material or content on such external sites.

11 – Children’s Privacy We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect information from children under 13 years of age. Our website, products, and services are intended for individuals who are at least 13 years old or older.

12 – Your Consent By using our website, you consent to the terms of this Privacy Policy.

13 – Changes to the Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the last update will be noted. This policy was last modified on December 18, 2024.

14 – Contacting Us If you have questions about this Privacy Policy, please contact Total Remodeling and Repair, LLC at:

Phone: 413-206-4120
Email: info@totalremodelingandrepair.com